Shipping policy

Shipping & Delivery Policy

OrbitSim provides digital eSIM products only. We do not ship any physical items.

After completing your purchase, your eSIM will be delivered digitally to the email address used at checkout.

Delivery method

  • Delivery is made via email

  • You will receive a QR code and installation instructions

  • No physical shipping is involved

Delivery time

  • Most eSIMs are delivered instantly or within a few minutes

  • In rare cases, delivery may take up to 24 hours due to verification or technical checks

Important notes

  • Please ensure your email address is correct at checkout

  • Check your spam/junk folder if you do not see the email

  • If you do not receive your eSIM within 24 hours, contact us at contact@getorbitsim.com